One-Stop Cold Wallet Setup & On-Site Tutorial Service

Service Notes & Prerequisites

1.     Account Requirements

Please have a Google or Apple account set to the Hong Kong region prior.

• Official cold wallet apps can only be downloaded using accounts set to the Hong Kong region

• An additional service fee of $200 will be charged if you require on-site staff assistance to register a Hong Kong account

2.     Device Restrictions

Please avoid using Mainland China edition smartphones.

• Due to strict cryptocurrency regulations in Mainland China, smartphones purchased in Mainland China and the built-in operating systems of Chinese-brand phones block the installation and operation of related apps. Normal functionality cannot be guaranteed even when using a VPN.

3.     Payment Methods

Multiple payment methods are available on-site:

• Cash: HKD, USD, RMB, etc.

• FPS

• Cryptocurrency

4.     Store Location & Booking Details

Cold Wallet Installation Location: Central Store Only

Address: Room 13, 15/F, 9 Queen's Road Central, Central

WhatsApp Booking: +852 5308 6000

[Click here to book Central Store cold wallet installation service]

Service Process

Step 1: One-on-One Cold Wallet Installation & Setup

• Assistance with unboxing brand-new, authentic cold wallets to eliminate hardware tampering risks

• Step-by-step guidance on creating private keys and recommendations for secure asset backup

Step 2: Practical Cold Wallet Transaction Training

• On-site demonstration of cryptocurrency transfers, including sending and receiving

• Explanation of wallet-to-exchange integration processes to make your future crypto transactions smoother and safer

Step 3: Key Cybersecurity Protection Guidance

• Analysis of common crypto scams, such as phishing websites, fake apps, and approval traps

• Practical anti-hacking and private key storage tips to keep your personal assets 100% secure

Receive HK$50 worth of your choice of cryptocurrency and a HK$50 cash coupon immediately upon completion!

Haven't Chosen a Cold Wallet Yet?

Our store stocks a wide selection of internationally certified popular cold wallets (such as Ledger, Trezor, etc.) for immediate purchase, guaranteed 100% authentic from original manufacturers.

[Click here to view full cold wallet product catalogue]

Frequently Asked Questions

Q1: Why must I use a "Hong Kong region" Apple / Google account?

A: Due to strict cryptocurrency regulations in Mainland China, all cold wallet and exchange apps have been removed from the mainland region App Store and Google Play Store. Only by switching to a Hong Kong (or overseas) region account can you safely download official, authentic management apps.

Q2: Do I need to prepare a Hong Kong phone number in advance?

A: No! Installing cold wallet apps has no regional restrictions regarding phone number。 Using a number from any country will not affect setup. If your app store account's registered region is Hong Kong, you are ready to go.

Q3: What is the difference between a cold wallet, a hot wallet, and an exchange?

A: The main differences lie in asset control and cybersecurity levels:

• Centralized Exchanges (e.g., Binance): Funds stored on an exchange are held in custody by the platform, which may use customer assets for other investments or liquidity operations. Strictly speaking, these funds do not fully "belong" to you.

• Hot Wallets: Permanently connected to the internet. While convenient, they are more vulnerable to cyberattacks, Trojan viruses, or phishing websites.

• Cold Wallets: Private keys are stored completely offline without direct exposure to the internet, making network theft by hackers impossible. Even when signing transactions, private keys remain offline, offering significantly higher security than hot wallets and exchanges, with 100% asset control in your hands.

Q4: Do I need to provide identity documents for in-store cold wallet installation?

A: No! Cold wallet installation is purely a technical support and security education service. We do not ask clients to provide any personal identity documents, ensuring maximum privacy.